How is the artwork created?
Paw & York's in-house designers use drawing tablets and Photoshop to digitally hand paint your order.
Can I see a preview first?
Yes! Make a note during the checkout process (notes section) that you'd like a digital copy emailed to you before we print and ship your order.
How long does it take to create the artwork?
Our designers will design your order in 7-10 business days.
How can I track my order status?
Orders usually ship within 7-10 business days. Once your order has been shipped, you will receive an email with tracking information.
How does shipping work?
Shipping starts at $10 on orders to the United States and $15 for international destinations. Your item ships via USPS or UPS and takes 3-5 days to arrive. Please see chart below for international shipping times:
Estimated shipping times:
|United States||3-5 days|
|Canada, Australia, UK||5-8 days|
|Rest of the World||10-15 days|
If your order hasn’t arrived within the estimated delivery time, please contact us at firstname.lastname@example.org.
What is your refund policy?
We have a 30-day return policy. Please find our full Refund Policy here.